Your comments and suggestions are important to us, please click on the link below and complete the form to send them to us. Please only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint contact our Patient Services Manager who will deal with your concerns appropriately. We will endeavour to respond to your complaint as soon as possible, however in alignment with NHS England’s complaint policy, we have up to one month to investigate and respond to any concerns raised.

to contact the Patient Services Manager please email: Unityhealth.bucks@nhs.net