PLEASE NOTE: OUR EMAILS ARE NOT ROUTINELY MONITORED AND NOT A SAFE ROUTE FOR CLINICAL ISSUES.
Our email address is not for general routine patient use/queries and therefore will not be actioned or answered. Please redirect your enquiry to:
Your surgery reception via telephone to book an appointment or for any other general health enquires
Patient Access Online (preferred) OR written request via reception for prescription requests
Unity Health Website page for flu information and clinics and all other general practice information. If this does not answer your query, please contact reception.
THE ONLY EXCEPTIONS ARE:
IF YOU ARE MAKING A WRITTEN COMPLAINT – THESE WILL BE ACKNOWLEDGED AND ACTIONED
WHEN A CLINICIAN HAS SPECIFICALLY GIVEN YOU THIS EMAIL ADDRESS FOR YOU TO SEND IN A PHOTO FOR THEM TO REVIEW OR TO SEND IN REQUESTED ROUTINE BLOOD PRESSURE READINGS
If you are emailing from a hospital or clinic with a general enquiry your email will be answered as usual. If you are sending clinic documents/discharge letters please redirect these via the Unity Health EDT hub. Please contact the Unity Health secretarial team for details of the EDT hub email address, if required.